If you’ve been injured in a car accident caused by someone else, the other driver’s insurance company will likely try to contact you for a statement. While the adjuster with whom you speak may seem sympathetic and even admit responsibility for your personal injuries, it’s important to remember that their job is to protect the insurer’s interests over yours. Here are a few crucial tips auto accident victims should know before communicating with an adjuster.

3 Tips for Dealing with Insurance Adjusters

1. Keep Their Priorities in Mind

Insurance adjusters may claim that their job is to ensure you’re fairly compensated for your personal injuries, but their actual purpose is to protect the company’s profits. Every question they ask is designed to collect information they can use to justify paying you less than your damages are worth. Even the most innocuous statements can be interpreted as an admission of fault or evidence that your injuries are not as severe as you claim. 

2. Don’t Accept the Initial Offer

When adjusters say they accept responsibility, many accident victims assume that means they’ll be compensated for all of their losses. However, the initial offer from the insurance company likely won't cover your damages and may not even be enough to pay your medical expenses. Politely but firmly say you need to speak with an attorney before agreeing to an offer.

3. Keep Careful Records

Any time you speak with the insurance adjuster, take careful notes of the date of the conversation, what was said, and what questions they asked. These records can be essential for helping an attorney build a case against the insurer and ensure you recover the damages you deserve.

After an accident, it’s always best to let an experienced personal injury attorney negotiate with insurers on your behalf. For over a century, the law firm of McClure, Ramsay, Dickerson & Escoe, LLP has represented accident victims throughout North Georgia, providing aggressive representation and legal expertise to those who need it most. Visit their website for more on their personal injury services or call (706) 886-3178 to schedule a consultation with a compassionate, skilled lawyer today.