Between VoIP, cloud computing, and “as-a-service” software subscriptions, it takes many IT services to keep a business running efficiently. Fortunately, telecom expense management makes it easy to track and optimize these expenditures. Whether you’re launching a startup or trying to streamline the expenses of an established company, here are a few points to know about telecom expense management and how it could boost your business.

What Is Telecom Expense Management?

Telecom expense management (TEM) is the process of organizing all your IT services and related expenditures into a cohesive platform. It’s typically provided by third-party specialists, such as telecommunications companies that provide managed IT services.

Providers monitor the use of telecommunication services and their costs to detect inefficiencies and provide money-saving solutions. TEM specialists will also employ strategies to optimize telecom resources—including voice, data, and mobile services—without raising your costs.

How Will Telecom Expense Management Benefit My Business?

Save Money

The primary benefit of telecom expense management is that it helps businesses save money without compromising the performance of IT services. First, your team will monitor bills for voice, mobile, data, and other services to detect suspicious fees and overcharges. When these expenses are detected, they will make adjustments to prevent the problem from reoccurring.

Next, the provider will utilize their relationship with vendors to negotiate better rates for your company. These professionals will also observe industry trends and your business growth to determine when IT upgrades can cut your operational costs.

Clarify Spending

TEM providers utilize specialized tracking and reporting software to create a real-time inventory of your IT services and their related costs. This advanced and detailed organization will give you an up-to-date view of your telecommunication resources, how they are being used, and what their costs are.

Supporting businesses throughout the Research Triangle, Insight Direct is a leading resource for telecom expense management in Durham, Raleigh, and Chapel Hill, NC. These experts will unify your company’s systems to optimize network performance, provide face-to-face IT support, simplify security, and streamline cost tracking. To learn more about their in-depth expense management solutions—such as their cell-phone optimization program—visit this telecommunications company online or call (919) 245-7881.