Digital technologies have transformed the modern workplace; however, they have also introduced a number of threats. Power outages, hackers, and other issues can cause problems that can lead to significant data loss, affecting your business, clients, and customers. Hosted PBX has proven to provide several benefits in the workplace, including disaster recovery. If you’re considering tech upgrades, keep the following in mind so you can be confident in your data protection and communications.

What Is Hosted PBX?

A hosted PBX (private branch exchange) is a workplace telephone infrastructure that operates through offsite servers. Unlike traditional landlines, employees connect to it from anywhere. It offers all of the regular amenities as well, such as digital concierge services, call forwarding, and call transfer—and is managed by a third-party provider who can offer constant IT services and assistance. It scales well and can also be easily integrated into VoIP phone systems and connect with business Internet setups.

How Can It Help With Disaster Recovery?

Since servers are offsite and managed by IT professionals, your data won’t face any risks if you experience workplace problems from power outages, security breaches, or inclement weather. You’ll also have full use of your PBX phone system, ensuring that these issues don’t interfere with existing meetings and other responsibilities.

Having a dedicated IT team available to also assist ensures you’ll be up and running as quickly as possible and have someone to walk you through any complications or challenges that arise. Hosted PBX can also connect with other disaster recovery strategies designed to backup data and software, ensuring you have a comprehensive plan that consolidates everything.

If you’re ready to take your workplace to the next level with hosted PBX, turn to Clarus Communications. They’ve provided businesses in St. Charles, MO with reliable telecom services for over 15 years and are committed to tailoring their services to each client. From managed IT and business Internet to cloud storage and more, they offer everything you need to excel. Call (314) 801-6700 today to speak with a representative and visit them online to explore their services further. You can also connect on Facebook for additional resources.