When people take their cars into a body shop after a collision, they want to feel confident that they understand each step of the subsequent process of collision repair. While most body shops try to be transparent with this process, there is still valuable information drivers should know ahead of time. Valiante Auto Body, in Norwalk, CT, answers some frequently asked questions regarding collision repair. 

Collision Repair FAQ

Does a Driver Need to Use the Repair Facility Recommended by Their Insurance Company?

Many insurance companies will have direct repair providers, or DRPs. These are body shops the insurance company has a longstanding and often reciprocal relationship with. The insurance company funnels customers to these shops, while the shops, in turn, charge the insurer discounted prices for car repairs. While the benefits are clear for both repair shops and insurers, drivers do not need to adhere to this structure and are legally entitled to choose whatever repair shop they want. 

Should I Get Multiple Estimates?

If the first estimate you received for repairs was significantly higher than you expected, you may want to explore one or two other repair shops. Today, however, most repair shops use standardized hourly labor costs, which means that in many cases, there will be little to no price difference from one shop to the next in any given area. 

Do I Get a Rental During Repairs?

Whether you’re entitled to a rental car depends on your insurance policy. Consult your insurance policy details to determine if you have these privileges in your plan. 

What Is an Insurance Deductible?

The collision deductible is the amount you will owe the body shop regardless of the total cost of repairs. For example, if your policy has a $250 deductible, you will always owe the first $250 of any repair job, whether the total cost is $900, $1200, or $2000. 

Drivers in Norwalk and Fairfield County searching for dependable body work don’t need to look any further than Valiante Auto Body. As the body shop's slogan suggests, the technicians are committed to giving a valiant effort into every vehicle entering their garage. The staff capably handles foreign, domestic, and even vintage vehicles; they also return vehicles to drivers as expeditiously as possible. Visit the body repair team's website to learn more about their services or call (203) 847-3043.