Human resources (HR) is a business function that is critical to a company’s compliance and employee satisfaction. Yet, for small organizations, filling HR positions can present challenges. Oftentimes, the role doesn’t demand a full-time employee, but the company’s success still depends on having a dependable HR structure in place. HR outsourcing is the perfect fit in these situations. Here are some questions you can ask when screening potential firms.

What Questions Should I Ask a Potential HR Outsourcing Team?

Which services do you provide?

Some small businesses need a whole host of HR services, while others may only need to outsource one or two functions. To ensure a good fit, look for a company that offers the precise services you need.

For instance, you might only need a provider of payroll solutions; or, you could be looking for a team to help with worker’s compensation, employee benefits, and risk management.  

Do you have experience working with similar companies?

Smaller organizations need to meet evolving compliance requirements while also managing day-to-day operations. It would be useful to seek out a provider who has worked with companies in your specific industry, such as healthcare or retail.

Many of these fields have specific compliance requirements that an HR team can help fulfill if they have past experience working with similar companies.

How long have you been in business?

HR functions are notoriously complex and call for skilled, experienced professionals. Managing payroll requires know-how of modern software and pay policies, for instance.

Employer-provided insurance plans can be intricate to manage, so experience in the field is critical. Seek a company with a proven track record of success.   

What data security measures do you have in place?  

HR data is sensitive by nature. It encompasses employee pay information, data about illnesses and other aspects of medical history, and worker’s compensation claims.

To protect private employee and company information, the HR outsourcing company you’re considering should have dependable data security measures in place. Features such as authentication processes, anti-malware programs, and firewalls will help to prevent data leaks.  

If you’re a small business owner in the Trumbull, CT, area seeking a dependable HR outsourcing company, turn to Total Team Solutions. Serving Connecticut and Westchester, NY, these professionals have been helping small to midsize businesses meet their HR needs since 1988. Explore their comprehensive services, including payroll and benefits, online, or call (203) 459-1777 to discuss your company’s needs.