If your business is like most, the COVID-19 pandemic ushered in an age of remote working. However, if you did not have this structure in place, you likely had to adapt quickly. While this improvised solution can be effective, it also presents logistical and organizational challenges. This is where a virtual assistant can step in to handle small, time-consuming tasks. By hiring a professional to perform the duties below, you can focus on growing and maintaining your business.

3 Ways Virtual Assistants Can Help During COVID-19

1. Manage Employee Communication

When your team is working from home, they can’t poke their heads into the office with quick questions or updates. This can result in a flood of emails or instant messages. Without an assistant, responding to your employees could take up most of your workday, preventing you from handling administrative tasks.

However, a virtual assistant can play a vital role in a remote workplace. They will coordinate messages between employees, answering common inquiries that you may not have time to respond to. This allows you to focus on your tasks.

2. Update Social Media

COVID-19 has made staying in touch with your customers more significant than ever. Whether you are updating them on your health policies or providing special discounts to entice new customers, social media is an effective method for transmitting this information. However, if you don’t have a dedicated social media manager, your accounts can be challenging to handle during the day.

Many virtual assistants also have experience managing social media content, with the skills to engage your audience and build your brand. This will help you inform customers and hit the ground running when your business reopens to the public.

3. Perform Data Entry

Many software companies provide cutting-edge platforms that make remote working easier, but adapting your workflow can introduce inefficiencies. For example, transferring data from one application to another or reformatting documents can be tedious, time-consuming, and frustrating. Letting a virtual assistance handle data entry tasks will free up your regular employees so that they can work on more projects. Additionally, it will improve their morale, as they can perform their given duties more easily.

If your business is adapting to remote working, Beacon Virtual Assistants in St. Charles, MO, will help. For over a decade, they’ve been providing reliable support and expertise to businesses throughout St. Louis, Franklin, Warren, and Lincoln counties. Follow their Facebook for more tips and advice, and call (314) 650-9784 to speak to a team member about your needs. Visit them online to learn more about their wide range of administrative services.