Mass notification software is designed to contact your employees and customers and alert them of safety announcements and important information. This software can utilize text, video, data, and phone systems to deliver critical and timely messages to the people who are essential to your business. Use this guide to discover a few ways to use this software effectively.

How to Utilize Mass Notification Software

1. Send Emergency Alerts

Mass notification software keeps your employees and business safe. In the event of an emergency, such as a natural disaster, fire, or security threat, the software will issue an emergency notification via computer or phone systems.

The notification should include the nature of the crisis and the proper steps to ensure employee safety, which might include fleeing the building, evacuating to a basement, or sheltering in place. For best results, keep the alert as succinct as possible, highlighting only the critical information that will get your employees to safety.

2. Announce Staff-Related News

The software can and should be used for purposes other than emergencies. Whenever there’s crucial information that everyone on staff needs to know, send out an announcement via the mass notification software.

Employees will get the message through endpoints such as computer screen pops, paging through phones, speakers, mobile app PUSH notifications, phone call, and/or digital display systems, and can find out about situations like all-staff meetings, upcoming company events, training sessions, or new departments. This will also help you get more comfortable using the software, making it easier to navigate in the event of an emergency.

3. Protect Your IT Infrastructure

All modern businesses depend on technical infrastructure to maintain smooth operations and remain competitive in the contemporary marketplace. However, every IT system will need issues repaired from time to time, and routine maintenance keeps the system and your business secure.

A mass notification system can send news of upcoming outages and downtimes so that employees can plan accordingly. You can also send out updates that mention how long repairs will take and when systems will be back up and running.

To integrate mass notification software into your business operations, contact ACC Telecom. Since 1979, they’ve served business owners throughout Frederick, MD, the District of Columbia, and the surrounding region. They offer a variety of telecommunications equipment and solutions, including mass notification software, cloud-based phone systems, and security cameras. Call (410) 995-0101 or visit them online to request an estimate.