You take pride in your hotel and providing your guests with a relaxing, comfortable experience. To continue to enhance your guests’ time in your establishment, hire concierge services. Here are just a few advantages to doing so.

Why You Should Hire a Concierge

1. Professional Experience

When you outsource concierge services, you don’t have to worry about training new employees to provide those services. A staff of professionals who are already skilled at providing guests with a full range of services is at your disposal. 

2. Free Up Time

A concierge service saves both you and your guests time. You won’t have to train new employees and wait for them to settle in. Meanwhile, your guests have access to a personal concierge to handle travel tasks for them. Whether they need a restaurant reservation, a local recommendation, or a flight booked, a trained concierge is ready to assist them with confidence.

3. Insider Knowledge

A professional concierge service often has access to people or areas that guests do not. A concierge’s only job is to network with airlines, restaurants, and travel companies, so they develop contacts in the hospitality industry. When a guest needs a particular service, the concierge will have the connections necessary to quickly respond to requests. They may also even elevate the service with surprise add-ons, like an upgraded flight ticket or a table at a booked-up restaurant.

When you need an experienced concierge staff, contact Opus Operations in Brooklyn, NY. This proven company has access to comprehensive resources, so you get quality help when you need it. In addition to concierges, they provide security services, hospitality staffing, and property management. Call them at (877) 765-6787 to request a quote, or check out their services online. You can also find them on Facebook, Instagram, and LinkedIn.