If debt collectors are contacting you, their conduct may cause you to feel stressed. Luckily, there are rules in place designed to help those who have lost their financial footing push back against debt collector harassment. While an attorney is best equipped to explain your rights and go over your options with you, the following guide looks at some steps you can take on your own behalf.

How to Approach a Conversation With a Debt Collector

1. Know Your Rights

The Fair Debt Collection Practices Act protects you from numerous abusive, deceptive, or unethical tactics by debt collectors. For example, debt collectors cannot call before 8:00 a.m. or after 9:00 p.m., lie about the debt, or say you will be arrested for not paying. If you send a debt collector a letter telling them not to contact you, they must stop except to notify you of some specific action, such as filing a lawsuit.

2. Get Information in Writing

A debt collector’s initial contact, such as a phone call or letter, must include specific debt information. They must tell you the amount you owe, the creditor’s name, and your rights to dispute the debt. Ask them to send you everything in writing, including any promises to reduce the debt amount or their proposed payment plan. Do not agree to anything or provide any information until you receive the written documentation you requested. 

3. Submit a Complaint

The Consumer Financial Protection Bureau (CFPB) is a federal government agency responsible for making sure financial companies comply with consumer laws. When you are dissatisfied with how a debt collector is dealing with you, submitting a complaint to the CFPB may resolve your issue in as little as 15 days. If that does not work, consult an attorney about additional legal rights under federal and state laws, and the possibility of bankruptcy as a long-term debt relief option.

If calls from debt collectors are overwhelming you, seek help from an attorney at Sam Turco Law Offices. With offices in Omaha and Lincoln, NE, the law firm has been serving clients statewide since 1992. These knowledgeable and compassionate lawyers focus on helping individuals and small business owners solve their financial problems with options such as negotiating debt settlements and filing for bankruptcy. Learn more about these online. Call (402) 614-7171 to discuss debt relief options.