With the recent COVID-19 pandemic, more and more businesses are encouraging employees to work from home so that they can keep operations active without putting people at risk. This is more feasible now than it has ever been because companies can take advantage of the business services offered by telecommunications providers. If you own or manage a company in operation during the pandemic, here are some ways to help your employees work remotely. 

How to Support Remote Workers

1. Give Employees Clear Goals

You won't be there to offer immediate oversight or feedback. Therefore, you should provide workers with specific, measurable goals. Make sure your team members know which tasks are due, when they must be completed, and how to prioritize them.

Explain the results you expect, but provide contingency plans in case something goes wrong. When setting goals and dates, discuss them with the worker to make sure the objective and time-frame are attainable. 

2. Provide the Right Tools

Software and telecommunications business services make remote work possible. Make sure your team has access to what they need. For instance, VoIP telephone service lets them receive workplace calls and check voicemails from anywhere they have Internet access.

Video- and audio-conferencing equipment and software enable your teams to meet with each other at a distance. Also, consider a chat app to enable easy daily check-ins and a project management tracker to keep everyone on the same page.

3.  Communicate Frequently

Many employees are initially overjoyed by the autonomy they enjoy while working from home. However, they can quickly start to feel disconnected. Some may get stuck on a task yet see a request for help as a sign of their own failure.

Managers and workers should interact frequently, even daily. Checking in to ask an employee about their progress on a task or if their work equipment is running smoothly can keep your business functioning the way it should.

For all your telecommunications and business services needs, contact 1stPoint Communications in Piscataway, NJ. They serve small, medium, and enterprise business clients in Atlantic City and throughout the nation. They specialize in web hosting, audio and video conferencing, Internet access, VoIP, and SMS. Learn more about them on their website or call (212) 884-4400 to ask about their business services.