Many businesses choose VoIP services over traditional phone systems to take advantage of VoIP’s long list of benefits. If you’re not familiar with this enterprise technology, learning more can help you decide if installing a VoIP system is right for your business. Discover how these systems can boost productivity and network efficiency with this helpful guide.

4 FAQ About VoIP Service

What is a VoIP system?

VoIP stands for voice over internet protocol, which essentially means voice data is sent over a broadband internet connection to provide phone service. Voice is converted from analog to digital and sent over the internet. It is then converted back to analog and sent through a public telephone network to complete the call.

What are the benefits?

VoIP packages often include features like unlimited calling, caller ID, and voice mail for less money than a traditional phone company would charge.

Employees can work from any location while making phone calls with no interruptions or slowdowns, ensuring productivity is maintained. This technology is also easily scalable, which means as your business expands, it will be simple to add more phones.

What are the bandwidth requirements?

Connections must be cable, FIOS  or other broadbands like T1 or fiber. The amount of bandwidth required will depend on your business operations, as the number of concurrent calls will affect how much you need. 

Adding SD WAN (which is essentially a traffic cop for your network) will ensure all incoming and outgoing calls have the appropriate priority over other types of traffic. It also allows redundancy and business continuity in the event of an outage with low cost back up solutions such as cable Internet or even 4G/5G/LTE.

How clear are calls?

Voice quality is just as good, if not better, than other business phone options. The better your internet service and the more bandwidth you have, the clearer each call will be. If you’re considering a VoIP solution, we source over 40 different VoIP providers to find the right one for your business.

To set your business up with VoIP services, contact Synergy Technology Group in Queens, NY. With more than 200 partnered vendors, these experts help each client find the perfect technology solution for their company’s needs and budget. In addition to telecommunication systems and computer IT services, their team also assists with cybersecurity to keep your sensitive data safe. To get started, call (347) 352-5422. Visit them online for their full list of services.