Voice over Internet Protocol (VoIP) is an innovative business communications solution to landline phones. It’s often perceived as a service only for large businesses; however, there are many ways small businesses can benefit from it. Below is a helpful guide that explains the many ways you can improve the way your company functions with VoIP.

Why Your Small Business Needs VoIP

1. Seamless Use

Small business employees don’t have time to waste trying to figure out tech services. VoIP is essentially plug-and-play. Once you’ve secured VoIP services through a provider, simply download the recommended software to your devices and activate them over an Internet connection. Support staff can guide you over the phone, and once activated, you’re ready to call.

2. Multifunctional

VoIP comes with a number of convenient features aside from phone services. Users enjoy email, call forwarding, digital concierge services, and account use across multiple devices. VoIP can also support video conferencing and allows you to forward or fax voicemails and other content to your email, making it easy to save information.

3. Cost-Effective

Small businesses need to save money everywhere they can. In the long run, VoIP can be cheaper than landline communications. You’ll only pay the cost of your Internet service and any VoIP subscription chargers.

You can enjoy calls as long as you want—including international calls—and won’t have to pay for hardware upgrades or expansion over time. These systems can also be managed online, so you won’t need to hire a technician to provide physical repairs if issues arise.

4. Scalability

A landline system has to be physically expanded as a company grows. This means hiring a technician to come in and add more connections and wiring to the office—a costly, time-consuming process. VoIP scales seamlessly.

Since it operates over the Internet, all you need to do is add new VoIP hardware. As more employees join your team, simply upgrade your Internet speeds to accommodate more VoIP users.

If you’re ready to explore VoIP and other telecom solutions, contact Reliable Management Consultant of Bowie, MD. Each of these IT consultants brings 5-10 years of experience to their customers and offers a variety of services. From data backup and cybersecurity to computer IT services, you’ll find everything your business needs. Call (443) 775-3963 to speak with a representative and visit their website to learn more about their company. You can connect on Facebook to receive news and updates.