If you own a vehicle, home, or business, you’ll likely need to call a locksmith to address key or lock issues at some point. However, scammers often target this industry to take advantage of people in vulnerable situations. As such, it’s critical to determine which companies are legitimate before hiring one. Here are a few questions to ask when you call to ensure you end up with a reliable service.

4 Questions That Can Help Prevent Locksmith Scams

Can you provide a phone quote? 

Many scammers will come to a home or car without providing any information about their pricing. This way, they can perform the service and then request a high fee.

Always ask for a quote over the phone, so you know what to expect and can ensure the service fees match the estimate. Scammers often offer flat fees like $15 or $25 before adding on-site costs to bump up the bill. Experienced locksmiths will quote you a price upfront that accounts for labor, transportation, and parts for the job.

Where is the office located?

Checking the company’s phone number to ensure that it’s local can help, but some scammers may use technology to make it look like their number is nearby. Ask the company about their exact location and confirm it with an online map, so they don’t overcharge you for going out of their service area.

What is the name of the technician who is coming?

You’ll likely speak with a dispatcher when calling about lockout service. This individual will relay your situation and contact information to the locksmith who will meet you on-site. Always ask for the name of the person coming to help so you can verify that person you’re trusting with your locks is who they say they are. 

Do you have recent reviews to share?

If your call is not an emergency, consider asking for references so you can see what others thought of the service. Many reputable locksmiths have prior satisfied customers who have provided testimonials or positive reviews of their offerings.

 

Call Richmond Hill Locksmith in Bryan County, GA, if you need home, business, or auto lock services. The company offers 24/7 mobile lockout services, key restoration, and deadbolt installation. Visit the website or call (912) 727-3878 to learn about their key replacement and lock repair services.