Whether someone took it at a cafe or you misplace it during a work trip, if your business laptop is missing, there’s no time to waste. Not only will the loss affect productivity, but it also poses a network security risk. Even if you’re diligent about privacy and cybersecurity protocols, your personal information and company secrets are vulnerable. Below are a few tips to follow if you are in this situation.

What to Do if a Company Laptop Is Stolen or Lost

1. Contact the Authorities 

Retrace your steps and figure out where you last had the laptop. If it was at the office, notify the management and human resources that it’s missing. If you were in a public place, like a cafe or airport, call and ask if there are any reports of a missing laptop that someone found. Afterward, file a police report; this gives the authorities your contact information if it turns up. Provide as much information as possible beyond the serial number; although it may feel like a long shot, every little bit helps. 

2. Notify IT Services

While there’s no harm in working towards recovering it, for the sake of network security, you must assume someone compromised the information. Telling your information technology (IT) services team allows them to protect the network and any related databases. If they’re anticipating a breach, they can better guard against it. Part of this process could involve temporarily disabling your user account or modifying your access permissions. Furthermore, if the laptop has tracking software, they can help retrieve it. 

3. Change Passwords

Aside from the company’s network security, you must also consider the effects on your information. If you use the laptop for any personal activity—no matter how brief—go through your accounts, change the passwords, and log out. Start with your email; once someone has access to that, they can use the “forgotten password” feature on various websites and reset everything themselves. 

When a company laptop goes missing or gets stolen, Techie Dudes can make sure your network is protected. Commercial and residential clients trust them throughout the Greater St. Paul, MN, area. Their knowledgeable team can set you up with multiple layers of security to prepare you for any potential breaches. Learn more about their computer and network security options online. Call (651) 330-6483 if you have any questions.