A remote workforce gives businesses the opportunity to tap into a larger talent pool and also save on the cost of office spaces. An effective communication network is a must for remote employees, and many companies are using cloud phone systems as a solution. Below are a few ways this integration will improve productivity and benefit your team.

4 Reasons to Upgrade to a Cloud Phone System for Your Remote Team

1. Create Features Outside the Office

Cloud phone systems have become a must in any office because of their features. Video conferencing, call forwarding, digital concierge services, and virtual voicemail are just a few reasons why business owners make the upgrade. When you purchase a system, you can extend these features to your remote workforce. They’ll be able to use them through a hardware phone, mobile device, or even a computer setup since it is run over the Internet. 

2. Streamline to One System

Having team members scattered across an office system, home systems, and multiple cellular carriers creates a complicated tangle for your IT team to manage. Bringing everyone to a cloud-based system removes the complications and makes it easy to manage your system. Your IT team can provide in-depth tutorials on how to best use these systems and provide any troubleshooting directly or through the VoIP phone system provider should an issue arise.

3. Raise Security Control

Telecom services are under constant threat from hacking. Phone systems can be an entry point, and you’re increasing your chances of a malicious attack when remote employees are funneling data from their personal devices directly into your network. A cloud-based system has its own security features built-in, as well as industry-leading cloud management services. You’ll be able to tailor cybersecurity integrations as needed so that you have a safe, efficient system.

4. Increase Employee Insight

These systems have call logging and other metric-producing programs so that managers can see how employees are using the phones. You may be able to see weak communication points, which features are most used, and even how employees are using the system. You can then use this information to further streamline your company’s systems and protocols.

If you’re ready to explore cloud phone systems further, contact ACC Telecom. Serving Columbia, MD, and the Washington, D.C. area since 1979, this company offers a variety of workplace solutions. From security cameras to telecommunication equipment, you’ll find everything you need to improve the way you work. Call (410) 995-0101 to discuss your company's needs and visit their website to learn more about their services. You can connect on Facebook to receive news and updates.