Making your store more accessible is about so much more than installing a few ramps. Being conscious of those with disabilities and taking steps to ensure they can interact with your store will make them feel included and more inclined to remain a patron. From installing automatic doors to making layout changes, here are some tips to make your store a welcoming place for everyone.

5 Tips to Increase Accessibility in a Store

1. Keep Accessible Areas Clear

Space out your tables, display cases, or counters, so people who use wheelchairs have enough room to move comfortably. Keep entryways clear, and make sure the lowered accessibility counter is free of clutter at all times.

2. Install Automatic Doors

Manual doors can be heavy or cumbersome to open for those who use wheelchairs or other mobility assistance. An automatic door allows these patrons to simply push a button or trigger a sensor to enter your business.

3. Update Your Website & Signage

Those with visual impairments use voice-assisted technologies to have websites read to them. Check that your site is easy to click or tap through and that pictures have useful alternative text so screen readers can describe the image or graphic.

Also, make sure the signage around your store utilizes contrasting colors, large fonts, braille, and appropriate language.

4. Train Staff

If you have employees, provide sensitivity training. All staff should be prepared to read signs to customers, write notes instead of speaking, and treat those with disabilities with respect using people-first language; for example, “an individual with a disability” rather than “a disabled person.”

5. Listen to & Implement Feedback

If a person with a disability provides feedback about your business, whether it’s adding a ramp or lowering coat hooks in the restrooms, listen and thank them for their thoughts. If possible, implement the feedback to further increase your store’s accessibility.

If you need automatic doors for your business, rely on Automatic Door Specialists in Waipahu, HI. They’ve been in business for over 30 years, providing commercial doors and gate automation services. Learn more about their services online, or call them at (808) 678-8880 to make an appointment.