Phone systems for small businesses play a vital part in daily operations, as they allow for instant communication with customers and between employees. If your company has outgrown your phone system, it can slow down processes and frustrate clients, resulting in lost revenue. For that reason, upgrade to VoIP services or a cloud-based system when you see any of the following signs.

When to Upgrade the Phone System for Your Small Business

1. You Need More Lines or Features

If your lines are often tied up, you need to expand your network. A VoIP phone system is ideal in these cases because it’s usually less expensive than adding additional landlines, and it allows you to continue using one number for the whole company. You should also upgrade if you need the features an electronic system can provide, such as video calls, conference calling, a digital answering machine, or an automated answering service.

2. You’re Adding Phones

Whether you're adding new desks as your business grows or establishing a whole new office or retail location, upgrading allows you to continue to have one phone number and network while providing reliable access to any site. You can also reduce setup costs, as VoIP systems require less hardware and installation time than separate phone lines.

3. You Want More Integration for Your Employees

In today's fast-paced business world, your employees will likely need to travel to conferences, job sites, and potential new locations. Having an electronic network that your employees can connect with from laptops and smart devices allows them to work from anywhere, boosting productivity more easily. It also means you can offer your employees the option to work from home, saving you office space and resources, and improving your company's flexibility.

For quality phone systems for your small business, including VoIP and cloud-based solutions, choose MyVoIP. Based in Lyndhurst, NJ and serving Bergen County, they’ll help you review quotes from top providers, so you can find the best solutions for your situation. They also offer state-of-the-art call center setups. Call (833) 698-6471 or visit their website to get started.