Over time, your business’s IT network will need to change, and it may face certain difficulties. Having an IT change management process in place will allow you to make alterations or corrections without disturbing your company’s daily activities. Use this guide to understand what this process is and how it can benefit your business.

The Different IT Change Management Classes

There are three distinct classes of IT change management: standard, normal, and emergency. A standard change is an alteration to the network that’s known and understood by the IT team, and there’s already a system in place for dealing with it.

A normal change is an alteration that must be requested and pass approval before it can be implemented. Usually, there isn’t a change process already in place, so a plan has to be drafted and created to determine if it’s worth undertaking.

An emergency change is an alteration that must happen as soon as possible. Emergency changes are typically related to security and involve creating immediate fixes. After the emergency change, normal or standard changes with plans can be put in place to fully resolve the problem and protect the infrastructure from similar issues.

The Benefits of IT Change Management

When your network requires proactive or reactive changes, IT change management makes it easier to organize the rollout across part or all of your organization. Having systems in place for requesting, prioritizing, and authorizing these changes ensures they happen under scheduled and monitored planning. This makes the process more efficient and allows you to catch bugs or problems that may cause downtime and reduced productivity. Keeping this information will aid future IT network improvements and allow your team to easily trace errors to their source.

Ensure your IT network is prepared to handle any change by entrusting the team at WheelHouse Solutions. For two decades, these professionals have provided telecom and managed IT services to businesses in Saint Louis and Midwest Missouri. Their team will provide IT process management and monitoring for all your IT assets, ensuring everything is running effectively. Get more information about their services online, or call (314) 492-2506 to schedule a free consultation.