Successful small business owners talk with their employees to learn about their experiences and make adjustments to routines and workflows when necessary. For these reasons, mid-year performance reviews are crucial because they provide employers with insight into everyday operations. Here are a few tips to keep in mind as you conduct mid-year performance reviews with your HR department.

Do:

Use the facts.

Talk about measured metrics, such as sales, returns, calls answered, or tickets closed, and avoid using metrics that would be impossible to accurately measure, like general attitude or rapport with customers. If issues are present between your employee and others, use incident reports or client comments in your meeting, not general statements.

Document everything.

Have an individual agenda printed for each employee and offer them a copy before the review starts. Document what was said in the meeting and what the employee should be working on as they move forward. These files should be stored by your HR department and referred to later if issues arise.

Don’t:

Put off the hard discussions.

While it can be tempting to procrastinate difficult conversations, tackling issues head-on in reviews will simplify any hiccups. Talk with employees as soon as any issues emerge—your HR department will help you come up with a way to address topics professionally.

Attack.

Always be professional when you meet with employees to discuss their performance. Be mindful of their feelings while you address your concerns, and treat them with respect. No matter how frustrated you may feel during a performance review, avoid using unprofessional speech or body language, like swearing and rolling your eyes.

If you’re a busy business owner who needs help with select human resource services, contact the team at PayrollHR Hawaii on Kauai. These professionals will step in as your HR department, tackling payroll, tax compliance, and employee benefits. This will give you more time to focus on running your business and keeping operations moving. For more information about their services, visit the website or call (808) 828-2070.