We are committed to doing everything we can to help our customers in our communities that might be affected by the Coronavirus (COVID-19). First and foremost, you and your family’s health are our primary concern. We sincerely hope you and your loved ones are able to avoid the effects of this virus. That being said, we are limiting our services by taking special precautions to reduce the risk of our staff and customers from being exposed.

Please reach out to us if you need any assistance related to services and/or your account. Our customer service team is standing by to assist with any potential options to help during this time.

Our thoughts are with everyone affected directly by the Coronavirus, as well as those who have friends and family affected.

Reminders on Staying Healthy

We are taking steps at PurAir Hawaii to stem the impact on our operations. It’s important we all take all precautions to prevent the spread of germs during this outbreak.

The U.S. Centers for Disease Control and Prevention (CDC) recommends that everyone should:

• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

• Avoid touching your eyes, nose, and mouth with unwashed hands.

• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

• Avoid close contact with people who are sick.

• Stay home when you are sick.

• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Help from the CDC

Visit the CDC website for more information on Coronavirus, including what you should know about the virus, prevention and symptoms, as well as situation updates in the U.S. and worldwide.