Finding the right phone system for your business can be stressful. You need to consider cost, reliability, and functionality when selecting a business phone system. While landlines are more familiar, you may also be wondering how a Voice over Internet Protocol, or VoIP, service could benefit your business. Here is a quick guide to help you distinguish between the two.

How Landlines Work

Landline phone systems work through the traditional connection to a phone outlet and a circuit switchboard. The copper wiring that runs through the landline system is reliable and fast, making it one of the best solutions for active businesses.

You can count on your phone service to be clear and operate without interruption, no matter which phone you use in the office. A landline business phone system is also less likely to be interrupted by inclement weather and is easily repaired if a natural disaster strikes.

However, landlines are becoming obsolete with advances in technology and the use of other means of communication such as the internet, smartphones, and chatbots. Landlines are also more susceptible to sales and telemarketing calls, which can take up time and energy when your front desk is answering them all day long.

Landline services can also be a rather large overhead expense, especially with add-ons such as voicemail, caller ID, and call waiting.

How VoIP Works

Voice over Internet Protocol, or VoIP, uses internet connection as a means of transmitting voice calls and messages. This type of system relies on the combination of hardware and software technology to send digital packets of communication from one end of the phone to the other.

You’ll need to invest in computers or laptops that have VoIP capabilities. If your employees are using cell phones as their main methods of communication, they’ll need access to the VoIP app.

For this system to work for your business, you’ll need to ensure that you have a secure, high-quality internet connection. Many employers are turning to VoIP as their main business phone system because of its better sound quality and lower cost.

If you’re looking to switch your business phone system from the traditional landline to a VoIP operation, contact the team at Mango Voice in St. George, UT. They offer cost-effective solutions and services through a cloud-based system that your employees can rely on. They even offer virtual fax machines and mobile apps, so your staff can work efficiently and effectively from anywhere. To schedule your consultation with a phone expert, call (435) 414-9222. Check out their website for more information on their business phone solutions.