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How to Handle the Insurance Adjuster After a Truck Accident May 8, 2020

Chardon, Geauga
How to Handle the Insurance Adjuster After a Truck Accident, Chardon, Ohio

Getting into an accident with a big truck can be a frightening and overwhelming experience. In order to protect yourself from liability as well as receive the maximum insurance payout you’re entitled to, you must know how to handle the trucking company’s insurance adjusters in the days or weeks following the accident. The wisest step you can take is to hire a personal injury attorney and follow their guidance. In the meantime, here’s a closer look at how to handle the situation.

Avoid the Adjuster When Possible

The most important thing to remember is that because you’re a claimant, any insurance adjuster who contacts you is not going to be on your side. They’ll reach out to you after your accident, and while they may act nice on the phone, ask you how you’re feeling, and even offer empathy for what you’re going through, these sentiments are not in earnest.

Their job is to find reasons to either deny your claim or keep the claim payments as low as possible. Even a response like “I’m fine” when they ask how you’re doing—a common phrase most people use out of habit—could be used to insinuate your injuries aren’t as serious as you claim. For this reason, it’s in your best interest to avoid speaking with insurance adjustors directly until you hire an attorney, as you may say something to inadvertently jeopardize your claim.

Work Through a Personal Injury Attorney

Ohio Personal InjuryAn attorney experienced in personal injury claims will instruct you on what you should and should not say to an insurance adjuster and will likely communicate with the trucking company’s insurance provider on your behalf. From accidentally assuming fault to accepting a payout that’s less than what you deserve, your attorney will make sure you do nothing to adversely affect your best interests.

An attorney will also help you complete your paperwork correctly and make sure it’s submitted it on time. The state has strict deadlines for filing truck accident claims, and missing these may result in loss of compensation.


If you’ve been involved in an accident with a truck, contact Ibold & O'Brien today. With more than 40 years of personal injury experience in northeast Ohio, including Geauga, Lake, Ashtabula, and Cuyahoga counties, these seasoned attorneys know how to protect your rights and handle insurance companies so you receive the maximum amount of compensation owed to you. If your claim must go to court, they will be by your side every step of the way. Visit their website to learn more about the firm and call (440) 285-3511 to schedule a consultation today.

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