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With the uncertainty associated with this virus, Insight Direct Networks wanted to offer some practical tips and strategies to prepare your business for any potential disruptions. Thankfully, technology offers a vast array of tools to help you. Here are our top 5:

 

The CDC has recommended social distancing and staying away from large crowds. Should you decide to have your employees work from home, here are a few practical steps to consider deploying:

·        Video calling. Consider using Video Calling, desktop sharing and collaboration tools that are readily available, and in some cases, free to meet with your clients and coworkers.

·        Instant Messaging & Presence (IM&P): When you can’t walk down the hall, these tools make it easy for users to see whether a colleague is available for a chat, then instantly send a message.

·        Phone Calling. If you use a hosted (VoIP) system, you already have the flexibility of using your mobile phone, or your laptop computer as a phone. Your team may also take the phones from their desks and use them at home.

·        Collaboration services: Virtual, always-on meeting room space for ad-hoc or planned meetings so your teams can easily share information and collaborate using any combination of group chat, voice and video conferencing, desktop and application sharing, and file sending.

·        Unified messaging: Remote users need access to emails, voicemails, and texts in the format that works best for them, depending on where they are and what they’re doing.

·        Remote access to work files: If your remote users need access to the corporate network, consider using a secure VPN (Virtual Private Network) to keep them connected to resources like QuickBooks, corporate systems, CRM’s etc.

 

While the unknown is uncomfortable, the fear of the unknown can prevent business from taking simple steps to manage through uncertainty. Thankfully, technology offers some simple tools that will vastly reduce the difficulty in navigating through these times. If you’d like more detail or an assessment on how to implement these steps, feel free to contact us at info@insightdirectnetworks or 919-245-7881. Insightdirectnet.com

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