For patients with mobility issues, getting to doctor’s appointments can be a struggle, especially in New York City. Hiring a car service that specializes in medical transportation can take the stress and uncertainty out of the journey. If you’re considering hiring a driver to take you to the doctor, following the do’s and don’ts below will ensure you get to your appointments safely and on time.

Do:

Ask about accessible vehicles. 

Easily transporting wheelchairs and motorized scooters requires customized vehicles, which not every car service has in their fleet. Before making an appointment, ask whether the company you’re considering has vans or buses equipped to handle your mobility equipment. The van should have lift equipment, boarding devices, anti-slip surfaces, and tie-downs. 

Find out of drivers have specialized training. 

In addition to accessible vehicles, you should also look for companies that hire highly trained, certified drivers who know how to help passengers with mobility issues. A medical transportation driver should know how to correctly stow your equipment, help you get into the vehicle safely, and give you the compassionate service you deserve. 

Don’t:

Choose a generic car service. 

Standard car services typically offer transportation to locations like the airport, but they may not offer the specialized service you need to safely complete errands or get to appointments while you have your condition. 

Discount the importance of people skills. 

Your professional driver should do more than ensure your safety. They should be communicative and respectful of your privacy. They should also help you feel at ease. Ask if the drivers are friendly and trained in proper etiquette. If English is not your first language, look for a company that offers bilingual drivers. 

For over 25 years, New Yorkers have relied on Metro Luxury for fast, friendly, safe medical transportation to and from doctor’s appointments throughout the city. Their highly trained drivers are available 24 hours a day, with a fleet of clean, well-maintained vehicles equipped to handle all of your equipment. Visit their website for more on their specialized vehicles and highly trained staff, follow their Twitter for more tips and advice, or call (718) 665-4900 to book your ride today.