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Whether from rainfall or a sewer backup, flooding causes significant damage to homes. Yet, the quicker you react and obtain water cleanup, the better the outcome for the structure and your personal belongings. In the event you find yourself at home with rising water levels, follow these five tips.  

5 Steps to Take After Home Flooding

1. Shut Off the Water

When flooding is caused by Mother Nature, there's little for you to do except get your family and pets to safety. However, if it's caused by plumbing, you also need to turn off the water to prevent further damage. Complete this step by accessing your home's main water valve—usually near the water heater. 

2. Turn Off the Power

One of the biggest risks of flooding is electrical shock. To reduce the risk, shut down the power to your home via the main breaker. If you can't reach the electrical box without going through standing water, reach out to an electrician or your electrical company to turn it off safely. 

3. Contact Your Insurance

water cleanupWater damage has the potential to cost a significant amount of money. Fortunately, the accompanying repairs are typically covered by most home insurance policies. To get the ball rolling, reach out to your provider and file a claim. The earlier you contact the company, the sooner the repair process can get underway. 

4. Document the Damage

Taking photographs and videos of the damage can aid in the claim's approval. The documentation allows your provider to evaluate the level of damage even before the adjuster arrives, which can speed up the process. It also gives you proof if questions arise down the road. Be sure to wear protective, waterproof gear before entering your home to ensure safety. 

5. Begin the Cleanup Process

Removing moisture and damaged materials from the home is key to avoiding mold, so the water cleanup process needs to begin as soon as possible. Yet, the process is complex and requires a particular set of skills and a unique knowledge base. To effectively repair your home, reach out to a water damage restoration specialist to assess the damage and provide a quote. Typically, your insurance company will want you to get water mitigation started IMMEDIATELY to prevent further damage; you can phone us 24/7. We provide the documentation and support to get you through the insurance process. 


When flooding gets the best of your North Carolina property, turn to the skilled professionals at Restoration 1 of Raleigh North. The disaster recovery specialists provide around-the-clock emergency service for smoke, fire, mold, and water cleanup and repair across Wake and Durham counties. The certified technicians also work directly with insurance companies and offer assistance with the claim-filing process. Learn more about their expertise online and request help today at (919) 492-5735.

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