Voice Over Internet Protocol (VoIP) is a relatively new technology that allows businesses and individuals to communicate over a digital network rather than traditional phone lines. While this system is a popular choice in offices worldwide, many business owners are still unaware of how VoIP works, or its unique benefits. Learn more in the guide below to determine if it’s right for your needs.

How Does It Work?

Unlike analog phones, which use circuit switching to send voice signals through phone lines, VoIP uses a telecommunications method known as packet switching. With this system, voice data is broken into parts, known as packets, that are then transmitted over a digital network. Similar to emails or images, VoIP calls transmit data from one location to another using only your internet connection.

What Are the Benefits?

While many enjoy the benefits of VoIP through gaming and popular digital calling services, businesses can also benefit significantly from switching over. Since VoIP leverages the internet rather than phone lines, users experience crystal clear communication in real-time with individuals all around the world at a much lower cost per call. Unlike traditional phone lines, digital calling also connects users to a variety of devices and applications, allowing you to forward voicemails, call transcripts, virtual numbers, and contact lists to multiple colleagues with a single click.

If you're ready to make the switch to a VoIP network, contact the professionals at Hamilton Business Technology Consulting, LLC. This team is dedicated to serving clients throughout the Charlotte, NC area, helping businesses thrive through efficient, low-cost telecommunication services. Their knowledgeable staff will also work with you to find the right services to meet the needs of your business, no matter the size or industry. Contact them today at (704) 445-4804 to schedule a consultation, or visit them online for a free quote.