Before hiring an HVAC contractor for home or business needs, there are a few questions to ask a prospective service provider. Below are common FAQs that any professional should be happy to answer.

Questions to Ask a Prospective HVAC Contractor

What services do they provide?

Be sure that the company you’re considering performs the service you need—or works on the brand of equipment you have. Most HVAC service companies will offer repair, maintenance, and installation of heating and cooling systems, but some may specialize in heat pumps, ductless systems, or commercial refrigeration. Find out if they warranty their work and if they are licensed and insured.

How long have they been in business?

This is another good question to determine the scope of experience that the business has. While start-up companies may be fine, you usually can’t go wrong with a well-established and reputable business. See what extra certifications they have and if they are BBB® rated, too.

Can you help reduce my energy costs?

HVAC systems account for over half of energy use in homes and businesses, so it’s fair to ask what experience the potential HVAC contractor has with new, energy-efficient systems. Ask them what kind of heating and cooling components they sell, and if it makes sense to upgrade your older units. Many contractors prefer specific systems or brands, so expect them to be knowledgeable and able to provide real numbers about how you can save money. Find out as well if a new system will work with your current building infrastructure of ducts and vents.

Can you offer references?

Word of mouth is still one of the most effective advertising strategies for businesses, and getting a referral from a friend or business peer is an excellent way to narrow the field of potential service providers. Ask the contractor if they have past clients you can contact for references as well; read testimonials on their website and look for Angie’s List® reviews. 

If you need an experienced HVAC contractor for your home or business needs in the Branson, MO, area, call on Bill's Sales & Service. This family-owned and -operated company has been offering complete HVAC and commercial refrigeration services to the community since 1973. Whether you need preventive maintenance or a completely new system, their technicians have the expertise to assist you. Call (417) 334-4486 to request a quote or visit the website to see a full range of services or to read testimonials.