Rain-soaked lobby floors and unsecured handrails are just two of many scenarios that can cause a customer to sustain a serious physical injury. A customer injury can also cause property damage to your office building or retail store. While general liability insurance offers financial protection, there are ways to prevent mishaps from happening in the first place. Here are several tips to help curb customer injuries and property damage. 

How to Keep Customers Safe

1. Post Safety Warning Alerts

If there is a safety hazard in your business, be sure to post warning signs or restrict access to the area immediately. The sign will let customers know to avoid the area. It will reduce your liability and protect your assets if a customer gets injured and files a lawsuit. Arrange to have the repairs done as soon as possible to eliminate the risk of injury.

2. Conduct Routine Property Inspections

Establish a daily or weekly inspection of your company’s premises so that you can identify trouble spots. If there are exposed wires or broken windows, you should know about them as soon as possible.

Enlist managers and employees to report any unsafe areas, including exterior spaces such as parking lots, sidewalks, and entrances. Regular inspections will allow you to make any necessary repairs and reduce the chance of having to file a claim with your general liability insurance provider. 

3. Double-Check Equipment

Equipment will inevitably malfunction due to frequent usage. Damaged tools and other items in the workplace can increase the chances of someone getting injured. 

Equipment should be inspected before each use to ensure all components are in good condition. Maintain inspection logs that show when machines and tools were inspected. These records may also come in handy when submitting a general liability insurance claim. 

As a business owner, you want to do all you can to protect your customers and property. JMS Insurance Agency in Stafford, TX, specializes in providing general liability insurance to companies of all sizes and industries. The independent agency can provide customized coverage from leading insurance companies to businesses in Fort Bend, Harris, and Montgomery counties. Call (281) 494-1500 or visit their website for a free general liability insurance quote.