With telecom expense management, a third party assesses your business's tech budget and ensures the allotted funds are being spent on the most effective IT services for the needs of the workplace. With TEM still a relatively new concept to many businesses, there are a lot of misconceptions about just what this crucial service entails. To better understand the benefits of TEM, three of the most common myths are debunked and explained below.

Debunking Common TEM Myths

1. TEM Is Only for Large, Tech-Heavy Businesses

In reality, businesses of any size or industry should have TEM support in place. IT services are a critical part of most business's technological infrastructure, and that's true whether you're a small corner store with one computer to manage inventory and keep the books or a large multinational corporation with a massive network of interconnected devices.

For a smaller business with more limited IT service needs, TEM makes certain every tech dollar is being used in the most efficient ways. For medium and large business, TEM helps maintain easy access to those systems essential to a smooth workflow and plays an important role in budgeting and financial planning.

2. TEM Is Focused on Software

It's true that a TEM professional will analyze your business's software and find solutions that improve performance and save money. However, software isn't all they will address. 

They will evaluate all the technological systems that make your business run, including hardware, office and cell phones, internet connectivity, data storage, and security. You can feel confident that TEM will be inclusive of all the tech components needed for your business operation.

3. An In-House TEM Person Is Cheaper

An in-house person can certainly track tech expenses and monitor the efficiency of equipment. But bringing in an outside, third-party TEM service gives you an objective analysis that aims to enhance system performance and grow your business. As a result, you can reach new customers, increase your bottom line, and retain employees. 

For tech solutions that will streamline your workplace as part of your TEM plan, trust Insight Direct. Serving the Triangle Area of Hillsborough, Raleigh, and Durham, NC, they offer a wide range of telecommunications and IT services, including cell phone optimization, VoIP phone systems, and business internet packages. They will help unify your technology to support your business's growth and success. Call (919) 245-7881 or visit them online to request a quote.