Hawaiiana Management Company is very proud to debut its new website, built with our clients in mind! From the early stages of development, our objective was clear: To provide easy access to the information our clients care about the most.  We began by carefully surveying the requests which came through our switchboard, which averages nearly 200 calls daily. An overwhelming number of clients call with accounting-related questions or concerns, or to provide us with updates to their account information. Our objective was to provide simple and time-saving ways for these issues to be addressed.

Even prior to the launching of our new website, a dedicated team of accounting specialists was created to assist clients with their specific accounting needs. That department now receives web inquiries directly, and assures that requested information is provided to owners in a timely manner. In addition, the accounting specialists process online forms such as Change of Address, SurePay automatic fee deductions and others. As always, owners are able to pay their maintenance fees online at www.hmcmgt.com.

Our second most frequent request from owners calling Hawaiiana is to be connected with their Hawaiiana management executive. Again, our new platform provides an easy, “self-service” way for clients to gain access to their property-specific management team and other property information, without having to wait on the phone. An easy search link called “Find a Community” can direct users to the phone number and email for their Hawaiiana management executive and the site manager for their property.

Hawaiiana’s website is also a great resource for those who want to know more about association management in Hawaii in general. The “Resources” page includes informative video links such as “What to Expect from My Association’s Managing Agent” and “Where Do My Maintenance Fees Go?” There are also informative blogs accessible under the “News” tab, at the top of the home page.

The “About” tab offers information and key statistics about our company and services, and is helpful for those who want to know more about Hawaiiana. Those requesting more specific information may submit a “Request a Proposal” form, found at the bottom of that page.

We invite you to visit our website at www.hmcmgt.com. We think you’ll like what you see!