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3 Ways to Troubleshoot Slow Business Internet March 24, 2020

New York, New York
3 Ways to Troubleshoot Slow Business Internet, New York, New York

A drop in business internet speed can cut into employee productivity. There are many reasons why a connection can slow down suddenly or over time. Here are a few potential causes for lagging internet service and how to resolve them.

Why Is My Business Internet Slow?

1. Unnecessary Connections

Too many devices will slow your internet service. To improve the speed and quality of connections, disconnect unnecessary devices from the network. Smartphones, tablets, and phone systems should only be on the internet when people use them. Turning off these devices will disconnect them.

You should also check if people outside of the office are using your network. Have your tech team launch the system management software to verify which devices are connected to the network. You can avoid outside use by creating a strong password and only sharing it with those in the company.

2. Poor Router Placement

business-internet-new-york-cityYour router transmits the Wi-Fi signal throughout the office, so it should be placed in a central location.

Keep it away from walls, microwaves, and mirrors, which cause interference. If only certain parts of your office receive a strong signal, purchase a Wi-Fi extender to help it reach all areas.

3. Insufficient Service

You may simply need to upgrade your business internet plan. If you have a company with more than 30 devices and don’t want to experience interruptions, you may need a package that offers download speeds of 1,000 megabits per second (Mbps).

The more devices you have, the higher speeds you’ll need. This further increases if you have a VoIP business phone system or work over the cloud. Work with your provider to find a package that’s right for you.


Tired of slow business internet? Arena One offers premium telecommunications services to businesses throughout the United States, including New York City and Chicago, IL. They offer 24/7 network support 365 days a year to help you avoid downtime. They also work with a range of internet types, such as wireless and copper systems. Visit their website to explore their managed high-speed internet packages, or call (212) 231-9600 to discuss your company’s needs.