The future is digital, and that should be reflected in your business’s telecommunication system. VoIP (voice over internet protocol) is an essential part of managing and scaling your company because it facilitates efficient communication, greater security, and seamless integration with other Internet-based systems. Here’s how VoIP offers so much more than conventional phones — and how it can improve your bottom line.

Why VoIP Is Essential for Your Business

1. More Ways to Communicate

Conventional phones send calls over a dedicated network, which means you’re either calling a cell or another landline. VoIP turns speech into digital packets that travel over the internet, which means communication can happen over any web-connected device: an email sent to a colleague in another state, a headset plugged into a coworker’s laptop, or a phone plugged into a VoIP converter. You aren’t limited to landlines and cell phones. Anywhere you have an internet connection, you can communicate with your team, your work, and your clients.

2. Improved Security

Modern VoIP telecommunication systems feature standard encryption protocols. This is key if your business operates in remote locations or in an industry that requires increased security. Additionally, VoIP makes it easy to record calls for quality assurance, additional data, and general documentation.

3. Integration With Other Telecommunication Systems

If you’ve ever been caught in a game of phone tag, you know how frustrating it can be to miss an important call. With VoIP, you can set up custom routing options so that calls are forwarded to your desk phone, cell phone, colleague, or voicemail. This is helpful when working in a client-facing role because it allows customers to have many different ways to speak with someone — even if you aren’t immediately available.

If you’re ready to take your telecommunication systems to the next level, reach out to the team at Menadena in Keene, NH. These experts have over a decade of experience in digital marketing and communications. They offer internet advertising, as well as phone services. Call (603) 499-4590 today to make an appointment or visit them online for more information.