Hawaiiana Management Company provides association management services for a wide spectrum of clients on six Hawaiian islands, from quaint neighborhood “walk-ups,” to sprawling single-family developments and Hawaii’s newest luxury high-rise buildings. While Hawaii’s newest and highest profile developments often make current headlines, it is our small and mid-sized clients which make up the bulk of Hawaiiana’s operations. Did you know that properties under 200 units account for over 75% of Hawaiiana’s clientele? With this in mind, Hawaiiana seeks to serve clients with the best of its award-winning service and support, including education for board members and residential managers, local banking, up-to-date technology and more.

To this end, Hawaiiana recently launched its new website at www.hmcmgt.com, which facilitates streamlined communication with Hawaiiana management executives and association staff, simplifies fee payment and provides educational videos and a host of useful information for associations. Additional technological upgrades are currently in development, and will be unveiled soon.

Over 400 associations, or about 54% of Hawaiiana-managed properties, have less than 100 units. Board members who serve condominium associations with less than 100 units have an especially challenging task. They are often required to take on more responsibility for site management than larger associations which have dedicated staff and other big building resources. Hawaiiana Management Company offers these volunteer board members the tools, support and information to effectively run their associations.

Del Sylvester, president of the 36 unit Nuuanu Terrace said this about her experience with Hawaiiana: “I know that Hawaiiana manages the biggest condo buildings in town, but I can personally attest that Hawaiiana does just as great a job serving small properties as they do large properties. Our management executive cares about our property just like an owner would. Thanks Hawaiiana!”

As treasurer of the 53-unit 2233 Ala Wai, Kris Nielsen is pleased with Hawaiiana’s service from a financial standpoint. “Hawaiiana’s budgeting process helped us make significant improvements to our building! The Hawaiiana team worked hand in hand with our board to oversee significant cosmetic and functional improvements to our boutique condominium. We are very appreciative of Hawaiiana’s organized budgeting process, which, when coupled with their timely and accurate monthly financial reporting, allows us to track exactly where our unit owners’ monthly contributions are being invested.”

Hawaiiana was recently named Hawaii’s Best Workplace (2019) by Pacific Business News in the large business (over 100 employees) category. In addition, Hawaiiana was named by PBN as #1 Condo Manager for the 11th time, based on DCCA statistics for the number of units under management. We know, however, that success is not measured by accolades or statistics, but by the value we are able to provide to those we serve. Hawaiiana is grateful for the opportunity to serve nearly 750 associations in Hawaii, translating to approximately 120,000 residences – all with a stellar client retention rate near 99%. Our continuing mission for 2020 is to provide all of our valued clients with unparalleled service!

For more information on Hawaiiana’s award-winning services, contact: Mele Heresa, CCIM®, CPM® at meleh@hmcmgt.com or (808) 593-6827.