Signs of an Excellent Insurance Agency

1. Product Knowledge 

No one wants to need their insurance, but when you do you’ll want to have the coverage YOU need. This sounds simple, but today policies have many more options for adding or excluding coverage. Make sure you have an agent that understands the options AND takes the time to explain them to you.  When you have a claim is not the time to find out what your options were.

2. Follow up

When the time comes that you need your insurance policy, you will want an agency that follows up on claims. Pick an insurance agency that has systems in place to make sure your claim is being handled correctly and to your satisfaction. The agency should be working for you, not for the insurance company.

3. Trusted advisor

An insurance agent should become a trusted advisor to you.  They should have years of experience in risk management and be able to help guide you to the right coverage and better discount packages. When possible, it is always a good practice to talk to your agent when turning in a claim, opposed to reporting a claim directly to the insurance company.  Your agent should be a great resource to you, so use it!

4. Reviews

As with many things in life, it’s a good idea to see what others have said about your insurance agent.  Does the agency have many reviews?  Hopefully there are many favorable reviews so you can feel confident that they routinely do a great job.  If they do not, you might want to keep looking.  

Be confident that your assets and loved ones are protected. For an agency with years of experience, with award winning customer service, look no further than Daniel Oliver Insurance Agency, in Edina, MN. They’ll explain the details of your policy and find you savings by bundling auto, home, life, and business policies together. Request more information by calling them at (952) 925-4454.