Your HVAC is one of the most essential appliances in your home, as it keeps you and your family warm all winter. That's why, if you're experiencing any issues, you must find a professional that can get your unit working again as quickly as possible. To ensure you're taking on the right HVAC contractor for the job, ask the following questions.

What Should You Ask a Potential HVAC Contractor?

1. Are You Licensed & Insured?

You don't want to hire just anyone who calls themselves an HVAC contractor. If someone is licensed and insured, it shows they have experience and training in the industry. In North Carolina, receiving an HVAC license requires two years of onsite work experience and education requirements. Plus, the state requires contractors to pass exams to prove their experience, training, and knowledge.

2. Can You Provide References?

Generally, an HVAC contractor should be happy to provide references or testimonials from past clients. You should also be able to look up previous client reviews online. Even if they're relatively new to the business, they should still be able to connect you with someone they worked for previously. If they can't, that may be a red flag.

3. What’s Your Estimated Completion Date?

If an HVAC contractor can't or won't give you an estimated completion date, that's not a reassuring sign that they'll be forthcoming about other information. The same goes for how soon they can begin working on your unit. An HVAC contractor may be busy and in high demand, but if they can't start your job within a few days, you may be better off with someone else.

4. What’s Your Policy on Refunds, Warranties & Guarantees?

Things can go wrong on the job, so you'll want to know how they'll deal with those situations. Reputable HVAC contractors are honest about their policies, and they should be open to working with you to make sure you're happy, even if you aren't entitled to a full refund if your repair doesn't last.

5. Do You Offer Emergency Services?

What happens if you need an HVAC contractor as soon as possible? When you can't afford to leave your HVAC system down, you may want to hire a company that offers 24-hour emergency services. Ask a potential contractor if they have someone you can call during off-hours to ensure you'll always have help on the way.

If you’re looking for an HVAC contractor in High Point, NC, contact B & H Heating & Air Conditioning. This fast, effective, and reliable company offers a wide range of HVAC services, including emergency services. Call (336) 841-5050 for more information on how they can help your home, or reach out on their website.