Protecting your business from crime—be it theft, vandalism, or violence—is likely one of your top priorities. Security guards play an important role in protecting your employees and assets, but if you’ve never worked with a security company before, you may not know what to ask to ensure you hire the right people. The guide below offers suggestions.

What to Know About a Security Company You’re Considering

1. What Training Have Your Guards Received?

Security guards may be faced with scenarios ranging from shoplifting to active shooter situations. Be sure that anyone working with your company has both theoretical and practical experience dealing with disturbances. Confirm that the company provides ongoing training to keep guards up-to-date with the latest threats and protection practices.

2. How Does Your Team Respond to Emergencies?

Ask the security company to walk you through an emergency situation. What are their procedures for ensuring a fast and efficient response while mitigating damage? A security company should have a good working relationship with local law enforcement and emergency services, as well as a defined chain of command and response plan in place.

3. What Is Your Hiring Process?

Understanding how a security company hires and vets their guards ensures the right people are watching your business. Talk with the company about the backgrounds of their officers. Confirm that they conduct thorough background checks and that they continuously monitor their employees throughout their tenure with the company.

4. Do You Provide Armed Security?

Security firms vary in their policies regarding armed protection. Ask questions about whether the company provides armed or unarmed guards. If armed protection is an option, inquire about the guards’ firearm training, policies regarding the use of weapons, and procedures for ensuring public safety.

5. Have You Worked With Businesses Like Ours?

Every business is different and has unique needs in terms of security. Any guards you hire should be familiar with your type of business and the threats it faces, as well as the best practices for protecting your assets. 

For more than 35 years, Evergreen Security & Patrol has protected Colorado companies. These experienced, highly-trained security professionals work throughout Jefferson, Clear Creek, and Park counties, providing everything from day-to-day security patrols to event security. To learn more about their capabilities, visit them online, or call (303) 674-2288 to discuss your needs.