Businesses need reliable, cost-effective telecommunications to support productivity and boost revenue. One solution is Voice Over Internet Protocol (VoIP) technology, which allows users to make calls over the internet. Here are a few reasons to consider switching to a VoIP phone system.

Why Use a VoIP Phone System?

1. Convenience

Wired-to-the-wall phones use a rigid telecommunications system that can be difficult to modify. Hardware becomes obsolete, and if new lines may need to be added or removed, you likely need a technician to set them up.

Because VoIP systems transmit data through an internet connection, they’re easy to update. Adding new phone numbers often requires nothing more than a few clicks, and unused lines are just as simple to deactivate. Plus, calls can easily be forwarded to avoid lost productivity due to internet outages.

2. Features

Analog phone systems serve a limited purpose: they help people speak to each other over a single channel via audio only. However, VoIP systems offer more possibilities. They deliver priceless collaboration opportunities via video call functionality, screen sharing, and conferencing.

Chat options can also run simultaneously when employees are not in a convenient space to talk. Calls, emails, images, and messages can easily be routed to specific recipients or devices. Plus, the familiar analog features like call holding, conferencing, forwarding, and fax lines are often built into the package as well.

3. Reliability

From fuzzy connections to complex installations, analog systems can be time-consuming and costly to implement, use, and maintain.  However, getting your VoIP system running is usually fast and easy. Some integrations require little more than downloading a few apps that support full system management. Other solutions also allow you to install adaptors that work with existing telephones, converting their analog signals into digital data for transmission over the web.

When you’re ready to make the move to a VoIP phone system, trust the experts at Insight Direct Networks in Hillsborough, NC, to help make the transition easy. Delivering everything from system plans to IT support, they’re ready to serve your business’s needs. In the Hillsborough, Durham, and Raleigh, NC, areas, call (919) 245-7881 for a consultation or visit them online to explore their services.