A reliable HVAC contractor is a must during winter. The company you choose should provide honest work and positive customer service to show they value your patronage. Below are a few characteristics to look for to help with your decision.

How to Choose a New HVAC Contractor

1. Research Contractors

Reputation is everything among HVAC companies. This is especially true with the popularity of online review sites, which makes it easier than ever to complain about the service quality. Check out local websites, as well as the Better Business Bureau®, to see how others regard a specific HVAC contractor.

2. Look for Emergency Services

A reputable company will offer regular maintenance to prevent equipment breakdown from occurring. They will also provide emergency appointments for unforeseen issues. You want a contractor you can rely on, even if you need help during irregular hours.

3. Find an Experienced Technician

The repair of HVAC equipment is complicated. The more experience a contractor has, the less likely it is that they will run into an unfamiliar issue. Experience also ensures that repairs will be quick and efficient.

4. Search for Comprehensive Service

Does the contractor service cooling equipment? Can you schedule the repair and maintenance of heat pumps and other equipment? Do they perform upgrades, such as programmable thermostats? Comprehensive services mean that one company can handle all of your HVAC needs without subcontracting out additional work.

Since 1988, Lenox Heating & Cooling has provided a wide range of HVAC services to customers in Ross County and Chillicothe, OH. Along with repairs, they also offer preventative maintenance programs to keep your equipment running. They’re available for same-day appointments and offer 24/7 emergency service. Visit them online to see the comprehensive listing of the services they offer. You can also call (740) 702-2665 to schedule an appointment today.