On January 1st, the 2010s will be officially over, leaving many to ponder what technology holds for the upcoming decade. But if you’re a business leader, you don’t have to wait to experience impressive advancements in workforce optimization. If you’re ready to upgrade your company’s tech for the New Year, here are five top technologies that the business world is using in 2020.

5 Workforce Optimization Technologies to Implement in 2020

1. Zero Trust Network Security

With data security remaining a top priority for all industries, traditional networking solutions no longer offer the necessary protection. That’s why many are upgrading to zero trust network security. This approach involves the implementation of several technologies designed to verify every individual’s identity every time they access a company’s private network. By making every user prove their identity, data breaches are less likely to occur.

2. Security Operations Centers

If you’re looking for a real-time solution to network and data protection, you might consider setting up a security operations center (SOC). SOCs are dedicated departments within an office that monitor network activities as they happen. Through this assessment, specialists can identify and prevent threats, as well as resolve cybercriminal activity in action to maintain company productivity and security.  

3. Office 365®

Office 365 is a subscription-based service that allows your team to access the latest versions of Microsoft® Office software. Connected by cloud computing resources, users can lease only the programs they need and share files securely from any device. This solution supports workforce optimization by cutting down on hardware and software expenses, allowing for scalability, and protecting against data loss.  

4. SD-WAN

In the past companies would rely on wide-area networks (WAN) to maintain access to a data center. However, this option requires a continuous physical connection. Software-defined wide-area networks (SD-WANs) improve unified communications by allowing users to access networks virtually through cloud-connected solutions.

5. UCaaS

UCaaS, or unified communications as a service, is an outsourced enterprise solution that allows companies to support various telecommunications systems through a single cloud provider.  For example, you could use UCaaS to support a cloud phone system that connects multiple lines with no direct wiring needed. It can also be incorporated with other platforms to allow for voicemail-to-email, texting, Internet faxing, and other communication solutions.

When you want to figure out which IT solutions will best support your business in 2020 and beyond, turn to Total Telecom Management. Based in Atlanta, GA, these tech advisors will devise custom solutions to support your company’s workforce optimization—including UCaaS, SD-WAN, and dedicated Internet. Partnered with many leading network providers, this service will also create contracts that comfortably serve all of your business tech needs while keeping costs low. To learn more about their capabilities, visit this organization online. If you’d like to schedule a telecommunications audit, call (678) 783-5252.