Whether you’ve just moved or are thinking about switching your auto mechanic, finding a new one can be a daunting task. You want to know that the person you’re entrusting with your car won’t perform subpar repairs or try to sell you on work you don’t need. But how do you find a trustworthy mechanic? The guide below shares some factors that can help you vet auto providers.

What You Should Think About Before Choosing a Mechanic

1. Reputation

One of the easiest ways to gauge an auto shop’s success is to hear what their customers have to say. Start by checking for reviews online—while one or two negative reviews shouldn’t count a mechanic out, if most of the comments are negative, listen to what the crowd is saying. Once you’ve narrowed down your choices, you can request referrals from past customers. Hearing what they have to say can help you make a final decision.

2. Experience

This factor is another way to separate the long-standing auto shops from the new ones that may crop and disappear quickly. The longer a team of mechanics has been working, the more makes and models they’ll be familiar with. They’ll also have seen an issue like yours before, making it easy for them to pinpoint and fix the problem. Ideally, choose a mechanic with several decades of experience—it proves that they keep their customers coming back.

3. Communication

Going to the mechanic should take a load off your mind, not leave you feeling stressed and cheated. Look for a mechanic that offers clear guarantees on their work and is willing to explain each aspect of the maintenance or repairs that are needed. They should also be ready to provide an estimate to help you decide what work will fit in your budget.

Looking for an experienced mechanic with a positive reputation and strong communication skills? Visit Springdale Automotive in Cincinnati, OH. Since 1987, they’ve been handling routine maintenance, electrical work, brake replacement, AC service, and more. To learn more about their services, visit them online or call (513) 860-2760 to schedule an appointment.