Whether you have multiple locations across the region or operate out of a single building, having a reliable business phone system is essential. Although every company has its own unique set of requirements, for most, a Voice over Internet Protocol (VoIP) system is a smart solution. Customizable and easy to set up, it's a telephony-based service that's dependent on an internet connection. If you're unfamiliar with this telecommunication system, here are a few things you should know.

What Is VoIP?

Basics

As mentioned above, VoIP relies on the internet to set up its calls and other features. Instead of wires in a landline, it uses special software to send data online. This configuration makes it possible for an employee to send and receive calls on a VoIP phone, a computer, or even a cell phone! Employees who telecommute can easily converse and collaborate with their team and their customers. 

It's more than just a business phone system, too. The software can even be configured to handle images and text messages! Given this level of complexity, it requires a steady and robust internet connection for optimum functionality; if yours is choppy, you'll need to upgrade.

Financial Benefits

When it comes to its advantages, VoIP offers much more value than just multimedia messaging capabilities. Since it uses the internet, a company can minimize its overhead by effectively bundling the cost of both their internet connection and their business phone system. There's no need to pay for a separate landline anymore. 

Customization

Aside from financial savings, VoIP is incredibly flexible and scalable. If your business is still growing and you'd like to add phone lines, move offices, or establish a call center, it can be done quickly. You won't have to worry about significant downtime or customers getting confused about the numbers. 

If you're interested in this type of business phone system, TeleData Select can set you up with a VoIP solution tailored to your company. Based in Atlanta, GA, they’ve provided innovative, customer telecommunication systems for businesses nationwide for 15 years. Are you looking for a fully integrated service? They also offer Communication Platform as a Service (CPaaS) and Unified Communications as a Service (UCaaS) options. You can learn more about these telecom solutions online or by calling (404) 257-1502.