Self-healing technology for PCs is a form of IT automation that monitors your devices for problems. In most cases, it can automatically fix any issues it finds in a matter of seconds. Below are some of the significant advantages that self-healing technology can bring to your business.

Why Use Self-Healing PC Technology?

1. Take Pressure Off Your Help Desk

In most organizations, the IT staff is overloaded with troubleshooting and repair requests. Because self-healing technology can automatically diagnose and fix issues, users can rely on it to get their PC up and running again without having to contact the IT help desk. As well as saving time, this also helps to avoid human error that could occur when overworked IT staff try to do jobs too quickly.

2. Avoid Costly Downtime

Without IT automation, computers with major problems may have to be reimagined. That means removing all data and personal settings, and reinstalling all of that information is a drain on productivity. A self-healing platform provides comprehensive solutions, such as automatically restoring corrupted machines or returning them to their last known desired state. Such processes take a long time for a human technician to complete but can be done in just 45 seconds with automation.

3. Improve Security

Self-healing tools are programmed to ensure that every action they take is aligned with your company’s security practices, and they can be tailored to ensure that compliance requirements are enforced. The technology is also useful at the end of a PC’s life span because it completely removes data from retired drives to ensure no sensitive information remains. This can even be done remotely.

4. Offer Optimized Customer Service

IT automation can reduce help desk incidents and costs by more than 70%. Enhanced security and increased productivity are positive for the operational efficiency of your organization and your customers. If your clients and partners consistently get reliable service that’s not disrupted by security breaches or outages, they will be confident about continuing to use and recommend your company.

If using self-healing PCs would benefit your business, contact WheelHouse Solutions in Saint Charles, MO. They’ve been operating since 2000 and have expertise in multiple areas of IT automation—from self-healing technology to onboarding processes. To find out how they can support your company and elevate your operations, call (314) 492-2506 or visit their website.