Whether you’re processing payments online, hosting a website, or communicating with clients, having a reliable internet connection is a must if you own a company. But if you’re searching for service providers, you might wonder if a residential or business account is best for your needs. While residential internet is sufficient for homeowners, commercial services offer a wide range of benefits that can better support your operations. To help you optimize your online activity, here are a few reasons every company should use business internet.

What’s the Difference Between Residential & Business Internet?

1. Consistent Connection

Residential services typically operate on a shared network. When more people are using it, more bandwidth is taken up, which can lead to inconsistent and slow internet. While these connections can support some online streaming or video conferencing, they aren’t fast enough for business operations.

By contrast, business accounts are provided with a dedicated connection that ensures their speeds are not influenced by outside activity. This allows for faster upload and download speeds that can help your staff work productively and support customers without a lag.

2. Site Hosting Capabilities

Residential internet users will often be provided with a dynamic IP address, which changes every so often. Business internet users are often given a static IP address that never changes. With a static IP, it’s possible to support commercial servers, such as those used to host company websites.

3. Prioritized Customer Support

If you experience an outage or are having problems with your residential internet speeds, it can take a while to reach a customer support agent. In some cases, you may even receive automated support. Business account holders don’t have to jump through these hoops. Instead, they receive prioritized customer support that ensures fast and effective resolutions to keep your company running efficiently.

If you run a business, you need to find a provider that fits your needs. That’s why many companies in the Research Triangle turn to Insight Direct for comprehensive IT support. Taking a customized approach, this team will develop a service plan that optimizes your online connectivity, sets clear expectations, and provides responsive customer assistance. They can also enhance your business with many other premium telecom solutions, including VoIP phone services and managed IT services. Visit this Hillsborough, NC, telecommunications company online to learn more about their capabilities or call (919) 245-7881 to discuss your tech needs with an expert.