Scammers are constantly looking for new ways to hack into business hard drives or get around email security systems. If you provide maintenance or management services, you know how essential your clients' privacy and personal information are, as well as your own. Here's how you can help protect your business and your cash flow from these sophisticated billing scams.
What Are Billing Scams?
If you deal with vendors or clients through email, you may be at risk for billing and phishing scams, regardless of your security and firewalls. Hackers can get into your email, copy a vendor invoice, and send it to you to collect the bill. Many of these scams occur when businesses pay faked invoices for trade directories or website domain names.
To collect the funds, scammers will likely inform you that the banking information has changed, and you can begin sending payments to a new bank account. Using a letterhead or business logo information from your emails, these individuals can create documents and email addresses that seem legitimate, costing your management service hundreds or even thousands of dollars.
How Can You Spot a Phishing Email?
Know the Red Flags
If an email has grammatical errors or typos, that's one of the easiest ways to spot a phishing scam. They're also often accompanied by an odd email address or sent from someone you don't recognize. They'll usually include fearful language as well, such as "better act now" or "past due invoice," with an invoice dated for a future date. If a vendor's email signature or language suddenly changes, call them to confirm before paying the bill.
Verify Contact Information
Double-checking the website of the management service or vendor you work with before paying an invoice is always a good idea. If they've moved, you'll likely receive notice months in advance to inform you of any address or phone number changes. If you suddenly receive an email or invoice with a different address, know this may be a phishing scam.
What Should You Do If You’re Hacked?
If your company's email provider has been hacked and you catch these scamming emails, report them and have the affected employee's credentials changed right away. This will help prevent the spread of similar emails to more of your staff, as well as protect the employee who was hacked. From there, increase your online security or replace your firewalls with new ones to keep the rest of your business information secure.
The management service at MetroHudsonMgmt LLC. in East Elmhurst, NY, takes their client and business security seriously. Whether you’re looking for staff members, doormen, general advertising, or building maintenance, this team of knowledgeable experts has you covered. Call (914) 941-7111 to speak with a team member about your needs, or visit them online for more information about their services.