You may have seen the acronym VoIP, which stands for Voice over Internet Protocol, in reference to telecommunication systems. Essentially, it’s phone calling through cloud services. VoIP technology allows people to make calls with a broadband internet connection instead of a traditional analog service. It takes that digital signal and converts it into a traditional phone signal before the connection is made. Here’s what you need to know about it.

What Is VoIP Service?

VoIP providers give customers access to cloud services with different options depending on the provider. Some services allow you to call anyone anywhere as long as they have a phone number. Some require both parties to have the service. Calling with VoIP can be done via a computer, VoIP phone, or even a traditional phone that is connected to a VoIP adapter. You can also connect to wireless devices through hotspots accessible in many airports, libraries, and cafes.

What Are Its Advantages?

Affordability

You can ditch your traditional phone service company and keep your broadband or VoIP provider. Some VoIP services offer free long-distance calling, and many charges associated with wireless plans are gone, as well.

Accessibility & Collaboration

VoIP service can turn any phone into a business phone, and employees working remotely can stay connected no matter where they are. VoIP service makes joining conference calls a one-step process, too, which benefits collaboration and increases productivity.

Clear Connections

With a strong broadband connection, VoIP offers excellent clarity with little lag and dropouts. This is something video calls have sorely lacked in the past, so it’s a fantastic asset for conference calls.

Increased Security

VoIP service providers use internet protocol technology to enhance network security. Encryption and identity management are part of the routine security checks used to keep the network safe.

Is your company ready to take their business to the cloud? If you’re interested in VoIP, then Concord Technology Group in Concord, OH, will help. They offer a range of cloud services and support, as well as network management and data backup. Call (440) 210-3200 to get a quote, and visit them online to learn more about how to select managed IT services that are right for your business.