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How to Handle Water Damage

Water is an incredibly destructive force when left unchecked on your property. Taking the right initial actions (and avoiding the wrong ones) will go a long way toward preventing the worst of it.
 
Do’s:
  • Turn off your water, if possible.
  • Contact Rumpke Restoration at (513) 786-7537 for expert damage control.
  • Move all of your valuables and heirlooms to a safe, dry location.
  • Guard your furniture from wet floors by setting it on plastic bags, aluminum foil, or wooden shims.
  • Move anything that can be damaged by wet walls or floors to a secure location. This includes window treatments, bed skirts, tablecloths, clothing, books, art, and anything else that easily absorbs water.
  • If feasible, remove excess water by mopping hard floors and blotting carpeting with towels. If you have a shop vacuum, this task will be much easier.
  • Running your air conditioner and exhaust fans will help remove moisture from the air and expedite the drying process. We recommend setting your system to 74°F.
  • Retain faulty parts (e.g., damaged gaskets) as proof of your insurance claim, if required.
  • Prevent electrocution by turning off electricity flow to wet areas of your property.
 
Don’ts:
  • Never enter a room with a sagging ceiling.
  • If the ceiling is wet, do not turn on ceiling fixtures.
  • Don’t use electrical appliances or electronics while standing on a wet floor.
 
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