With the trend of online shopping on the rise, it’s no surprise that people have to find new ways to keep their packages safe on their doorsteps. It’s not always possible to be home when something comes in the mail, and it can be tricky to know how to boost your home security. That being said, here are a few steps you can take if your package has gone missing. 

3 Ways to Deal With a Stolen Package 

1. Contact the Seller

Often times, sellers and retailers will have some type of buyer security programs in place if a package is damaged or stolen. As such, the first step should be to call the company you bought the item from. Whether they offer a refund or a replacement, it’s often possible to get your order without incurring any extra costs.

2. Reach Out to the Shipping Company

The major shipping companies like FedEx®, UPS®, and Amazon® offer services regarding the safe delivery of a package. If the box is stolen before you get home, you might have options. File a claim with them online as soon as the package is noticed missing; if the claim is deemed to be valid, you will be issued a refund for the order. It’s also a good idea to purchase any insurance for a delivery to provide additional security in case it’s stolen.

3. File a Police Report

Getting the cops involved can help you recover your package, as well as find and punish the person who stole it. However, they’ll need as much information as possible to do their job effectively. Ask if any neighbors were monitoring the area when the package was stolen. If you have home security features like a doorbell or security camera, give them the footage to assist in their investigation.

4. File a Claim With Your Credit Card Provider

Most credit cards also offer protection for stolen items if the original purchases were with their card. Don’t wait, though. Many providers only cover the costs if it’s filed within a specific time frame. Check the company’s policy and coverage options; if your claim meets their standards, you can receive a full refund for the purchase.

 

The best way to keep your packages protected is to have the right security measures in place. The experts at Western Alarm Service in Lake Havasu City, AZ, have everything you need to keep your home protected. For more than 40 years, they’ve provided local residents with a variety of residential security solutions, including security systems so you won’t have to worry about stolen packages this holiday season. Schedule a consultation by calling (928) 855-5608 or learn more about their offerings online.