Share:

Did your car key break in the lock? Did you lose your house keys? These are two in a long list of reasons people reach out to locksmiths. To ensure they can provide effective, prompt service, the professionals follow certain protocols. After you research locksmiths in your area or contact friends for referrals, below is a guide to what to expect during the phone call and appointment.

You’ll Be Asked to Provide Basic Information

When you call a locksmith service, you will speak to a representative in the office or a technician directly. To determine what type of help you need, you’ll be asked to provide a few pieces of information. In addition to your location, they might ask what type of locking mechanism you have, such as a deadbolt or mortise lock. They will also request to know the manufacturer, as well as the nature of the problem.

The Technician Will Perform an Assessment 

Lincoln-Nebraska-locksmithEven though you’ve described the issue over the phone, the locksmith will still provide a thorough evaluation when they arrive. By assessing the problem in person, they can determine what work is needed to give you an accurate estimate. They will explain the steps involved in the process before starting. 

You’ll Inspect the Work & Provide Feedback 

As many locksmiths value their reputations and word-of-mouth referrals, they will ask you to inspect the work before asking for payment. Feel free to ask questions or bring up concerns. Once you are satisfied with the level of quality, you will provide payment. This is normally a flat rate or hourly fee, depending on the locksmith.

 

If you get locked out, need a key replacement, or require lock repair, contact Lincoln Lock & Safe. Since 1965, our team of dedicated locksmiths has been providing fast service so homeowners, business professionals, and motorists in Lincoln, NE, and the surrounding areas can get back to their routines quickly. For auto, commercial, or residential locksmith services, call (402) 475-0002. Visit us online to see all the ways we will come to the rescue. Rate the quality of our work on Facebook

tracking