As a business owner, receiving timely payments from your clients is crucial to protect your bottom line. As such, if there’s one account that’s frequently late with their bills, you’re likely seeking a solution to the debt collection problem. Try utilizing these tips to improve your relationship. 

3 Debt Collection Tips for Habitually Late Clients

1. Send Reminders

Like you, your clients have businesses to run. With all the responsibilities and intricacies involved in managing an enterprise, it’s possible keeping up with their invoices simply falls to the bottom of their to-do list. Opting to send frequent reminders will keep their unpaid bills at the forefront of their workload and likely help them get back on track with their due dates.

Consider sending repeat reminders 30 days, 15 days, and three days before each bill is due to ensure they don’t miss their deadline.

2. Get the Right Contact

If you don’t have any luck getting your current contact to keep up with their bills, it might be because it doesn’t fall under the scope of their responsibilities. If they have to pass the information on to another party, it’s more likely something will get lost in translation. Ask your contact to give you the information of an accounts receivable representative to streamline this approach. 

3. Consider Halting Service

If you’ve tried accommodating your client in numerous ways only for the debt collection efforts to continue, it may be time to halt their service. Let them know you won’t be providing any more products or services until they’re caught up on past-due invoices, and explain that if they fail to keep up with their due dates in the future, their service will stop again until the bill is paid. 

If you’re having a hard time with habitually late clients, consider handing your debt collection efforts over to the team at Joseph, Mann & Creed in Twinsburg, OH. They have almost 20 years of experience with accounts receivable management, giving them the expertise and insight needed to ensure all your bills are paid. Visit their website for more information on what they do and call (216) 831-5626 to schedule an appointment today.