Easy access to the right tools is important for business efficiency and employee productivity. Unified communications improve day-to-day work with advanced components that bring together many functions of your business. These managed data solutions allow your team to complete tasks with ease. If you’re unfamiliar with this concept, here’s more information about it to help you determine whether it’s right for your needs.

What Are Unified Communications (UC)?

This is a framework that combines different transmission tools to make business tools work together. It isn’t a single technology, but rather an interconnected system that includes phone calls, video conferencing, texting, instant messaging, emails, and faxing.

A unified system can hold a collection of services customized to fit your company’s needs. Your software and hardware are integrated under one interface. This is similar to having a smartphone, which includes all the functions you need to communicate in one device. UC solutions even integrate with social media, web applications, and your customer relationship management (CRM) system. Having your managed data on the same platform makes it easier to find and use. 

Why Should Your Business Use This?

Without UC, a typical day at work might involve jumping between programs for video conferences, emails, and phone calls. This can cause a disconnect within your company because of constant platform changes. 

UC solutions make business simple by keeping all communication components in one interface. That means no message, idea, or detail gets left behind. These tools keep the conversation flowing seamlessly, reducing the time it takes to switch between features. 

Today’s markets are undergoing many technological changes, but the need for strong communication remains the same. Since 2005, Arena One has served clients from all over the United States with technological solutions, including unified communications, the cloud, and managed data services. Based in New York City, they will integrate all operations you use under one user-friendly system. For a free telecommunications assessment, call (212) 231-9600. You can also visit their website to learn more about unified communications.